Created by:David Laud & Erin MaviePrepared for:David Laud & Erin MavieErin Mavie and David Laud operate the site Oratoria Institute to provide professional communication enhancement training services, which may also include: English language tips, downloadable resources in audio, video or text formats.Erin Mavie and David Laud are committed to protecting users' privacy and addressing potential privacy concerns. The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.Types of private information collectedTo best serve your needs, we may collect the following types of information when you visit Oratoria Institute.Personal informationWe collect the following personal information from our users:• Name• Email address• Sex• Age• Payment/Billing Information• Billing addressYou can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services. For example, we will not be able to process transactions without payment information and a billing address, or without your name. This information allows us to comply with legal and fiscal authority requirements.When visitors or users leave comments on the site we collect the data shown in the comments form as well as the user's IP address. If you upload images to the website, these may be visible to other users. Images uploaded should not have embedded location data attached to them.Automatically collected informationWe automatically collect data on how our users visit Oratoria Institute, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies. Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access Oratoria Institute website features.CoursesAll data related to courses will generally be collected via cookies. This information helps to personalise the user experience and to respond to your training needs.Social MediaIf you've linked your account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with social media accounts belonging to Oratoria Institute's founders.Policy on collecting sensitive personal informationErin Mavie and David Laud do not gather any of your sensitive personal information, such as your social security number, driver's license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.How the information collected is usedWe only use your personal information to help you utilise everything Erin Mavie and David Laud have to offer. This includes:• Creating and maintaining an account with us• Completing your transactions• Shipping your purchases• Fulfilling customer service requests• Communicating our sales and promotions• Contacting you regarding updates to our company policies• Making all of our services available to you in a convenient manner• Providing advertisements that are relevant to you as you visit Oratoria Institute.• Evaluating analytics to see how our customers engage with Oratoria Institute.Length of time personal information is storedWe may store your personal information for an extended period of time, depending on how we need to use the information. For example, we'll keep your email address and name on file as long as you have an account with us. In addition, we may need to keep your billing information on file for an extended period of time to maintain our internal transaction records.Who the information is shared withWe may share your information with third parties, but only those affiliates that Erin Mavie and David Laud have fully vetted and created a partnership with.The only reason we will ever share your information with affiliates is for the following purposes:• Processing transactions• Fulfilling and delivering orders• Measuring marketing and advertising performance• Providing excellent customer service• Issuing email and text message communicationsInformation SecurityWe do our best to keep your private information secure and safe. Most of your personal information is encrypted and is therefore protected from being accessed by outside users. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk. We do not sell, trade or transfer your personally identifiable data to outside parties, unless we are legally obligated to do so.Security measures are in place to keep your personal information safe. All sensitive credit card information is processed is Payment Card Industry Data Security Standards (PCI DSS) compliant.Ability to decline to provide personal informationYou can, of course, decline to disclose your personal data to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from Oratoria Institute and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers. You have the right to request that we erase any of the personal data we hold relating to you. You may also request an exported file of the personal data we hold about you, excluding data we have to keep for administrative, legal or security reasons.ConsentBy using our site, you consent to our Privacy Policy.Additional questionsIf you have questions regarding this privacy policy, feel free to contact us at englishedefl@englishedefl. An ETS Training Solutions representative will respond to your privacy policy questions as soon as possible.Data BreachesIf a data breach occurs, we will inform you by email within 72 hours.Policy updateThis privacy policy was last updated on 29/07/2026. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.Text

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